Returns & Exchanges

At Feno, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your Feno account and visit the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.

• 2.
  Package Your Items

  Place the unworn items with original tags still attached into their original packaging to ensure they are protected during transit.

• 3.
  Ship It Back

  Affix the provided return label to your package and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned garments, your refund or exchange will be processed within 5 to 7 business days.